Fun article by Jill Whalen in High Rankings Adviser. Ms Whalen admits to being a Google Analytics “junkie” and explains how she uses the website analytics tool for multiple purposes beyond simply tracking her search engine statistics.
For example, when she’s needed reassurance that writing articles for other publications has been worthwhile she’s simply checked her stats to see how much traffic she’s received from those sites, and what percentage have ended up subscribing to her newsletter.
I like the way she thinks. Nothing like the motivational boost you get from some cold, hard facts (or as close to “facts” as Google Analytics can provide).
On the other hand, I guess it could be depressing to discover that all those article directories you’ve spent months hand-submitting unique articles to… have delivered NO traffic, much less any converting traffic!
And then there are those traffic sources that have delivered a ton of traffic… which doesn’t convert at all. Ms Whalen mentions StumbleUpon as being a major culprit here.
Similarly, she notes that while 60 percent of her website traffic comes from search engines, a lot of it doesn’t convert. That’s to be expected. The more content-rich your site, the more people will come to it via all kinds of wacky and weird search phrases. If, however, you have optimized your website for the search engines, you’ll attract a significant number of search engine visitors who ARE your target market and who will convert very well.
Google Analytics is also great for revealing information ABOUT your target market (not just where they come from). For example, you can get a good sense of not only how advanced and elaborate your website should be, but also how technical your visitors are, by considering the percentage of visitors who use the various web browsers used by your website visitors. It was interesting to find, for example, that over 70 percent of visitors to a corporate site I’m working with use Internet Explorer, whereas only about 43 percent of visitors to the Kikabink site use IE. Different horses for different courses!
All in all, Jill Whalen’s article is a welcome reminder to set aside some time to analyze your website statistics. Regardless of whether you use Google Analytics or some other web statistics program, you may just uncover some “pearls” that could impact on your marketing, product development or other aspects of your business.
This is powerful information - real data about YOUR website - that may be far more pertinent and instructive than any general research study findings.
Source: Jill Whalen, “Measuring Success Beyond the Search Engines”, High Rankings Adviser, September 10, 2008