Is The Internet an Excuse To Be Rude?
Saturday, November 15th, 2008Yesterday I received a rather strange email. It was from someone who’d seen a comment I’d made on Jeff Walker’s Product Launch Formula blog a couple of years ago. The sender mentioned that he’d seen my comment and asked me to tell him the amount of sales we’d made from our product launch at the time.
Although I’d written that comment – and launched the product in question – in 2006 (I think), the product launch went well and I still recall the results we achieved. Moreover, since it was a simple question my first instinct was to reply with the answer. (There’s a psychological/marketing lesson in this… be sure to read my comment at the end of this article.)
But then it occurred to me that… I don’t even know this person! Here they are – a complete stranger – sending me an email asking me to tell them about my company’s financial results.
Now the story might be different if I went around crowing about how much money we made from the launch in question and someone was asking me to clarify or confirm my claims. (Although, even then, I might want to know WHO I was giving this information to!). But in this case I didn’t do anything of the sort.
I don’t know about you, but I was raised to believe that it was RUDE to ask people how much they earned.
Obviously, those in the Internet marketing and money-making niches have no problem telling all and sundry about how much money they supposedly make. In fact, they do so specifically to help sell their products. Such marketers are, in my opinion, fair game for questions asking for clarification – or proof of – their claims.
But since when was it okay to send people you don’t even know (and who do NOT make sales or earnings claims) how much money they make? Isn’t that just plain rude? Or has the Internet - or Internet marketing - created an environment where good manners no longer matters?
Okay, here’s the psychological/marketing lesson: if you ask someone a question, their first instinct is to think of the answer. Their second instinct is to tell you the answer. Hmmm… how can you use this in your marketing?

