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Online Shoppers Buy Into Online Product Research

By Anna Johnson on May 11th, 2010

PowerReviews’ 2010 Social Shopping Study reveals that 50 percent of online shoppers conduct online product research for at least half of their purchases.

PowerReviews’ survey of 1,000 people who shop online at least four times a year and spend $250 or more per annum, also indicates that online shoppers tend to be either light or heavy researchers.

While 29 percent spend a few hours of research before making a purchase, 60 percent research for a week or more, and 11 percent conduct research for just a day.

Online shoppers also prefer doing their own online research than speak to a knowledgeable in-store sales assistant. This is because they believe online research saves them time (according to 79 percent of those surveyed), increases their confidence (83 percent) and provides them with product information they are either somewhat or very satisfied with.

The majority (57 percent) of shoppers begin their online research with a search engine. The three most popular sites for finding product information are retailer websites (65 percent), brand sites (58 percent) and Amazon.com (33 percent).

Only 6 percent of online shoppers rely on social media sites such as Facebook and Twitter for conducting product research.


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One Response to “Online Shoppers Buy Into Online Product Research”

  1. seo basics Says:

    Fascinating data and a well-written article!

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