One of the great appeals of Internet marketing is the ability to test, track and ultimately improve results. The Internet is a direct response marketer’s ‘dream marketing medium.’

But what about social media? Can you measure results across blogs… social networks such as Facebook and MySpace… micro-blogging sites such as Twitter… and other such media?

According to Dave Evans, author of “Social Media Marketing: An Hour a Day” and contributor to The ClickZ Network, the answer is emphatically YES. And there are a variety of tools – free and paid – to help you do so.

Before you do anything, though, it’s important to measure what’s happening NOW. Once you have a baseline, you can then monitor and evaluate the impact of various initiatives.

Evans points to a number of tools for measuring social content, i.e. the ‘conversations’ about you that are currently taking place across the Internet. Free tools include Google Alerts and my recent favorite, URLFan.

You can set up Google Alerts, for example, to send you emails notifying you of mentions of your brand, website, name, product, etc in Google. But don’t just let them come into your inbox. Dave Evans recommends tracking the results in a spreadsheet. That way you can monitor changes over time.

Paid tools such as Nielsen BuzzMetrics, TNS Cymfony and Umbria are ‘turnkey’ systems that remove the requirement for you to manually record and track alerts.

In between the free tools and the turnkey, paid options, are paid tools such as Techrigy’s SM2, Radian6, and KD Paine’s DIY Dashboard from KD Paine. These allow you to finetune your intelligence searches over time and largely automate the reporting process.

Evans, however, suggests starting with manually monitoring the conversations over a 30 day period. That way you can see what kinds of things are circulating about you, which in turn, can give you an indication of what you need to track and which tool may be best for that.

Once you begin tracking your ‘social media impact’ you can also start to look for correlations, trends and patterns. In particular, you might start to see correlations between the level of social media conversations, your search engine rankings, and the level of traffic to your website.

And that’s just for starters. Once you have a system for tracking your social media impact, the next step is to use the insights gained from tracking to work out how to INFLUENCE that social media impact.

Source: Dave Evans, “Social Media: Why Measurement Is Key,” ClickZ, December 10, 2008

Related Articles:

• Nearly 70 Percent of Affiliate Marketers Using Social Networks
• U.S. Mobile Internet Users Spend Half Their Time on Social Networks
• The Average Social Network Gamer Is a 43 Year Old Woman (and Other Interesting Findings About Social Gamers)
• What Does Google Real-Time Search Mean For Internet Marketers?
• Consumers Use Social Media To Get Discounts

This entry was posted on Wednesday, December 10th, 2008 at 7:07 am and is filed under Kikabink Lab, Search Marketing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.