9 Percent of Small and Medium Businesses Use Twitter For Marketing
By Anna Johnson on October 29th, 2009The findings of BIA/Kelsey’s Local Commerce Monitor study indicates that 9 percent of small and medium-sized businesses currently use Twitter to market their businesses.
BIA/Kelsey’s research also shows that 32 percent of SMBs plan to include social media in their marketing mix in the next 12 months by using a page on a social site such as Facebook, LinkedIn or MySpace.
In addition, 39 percent of SMBs plan to include customer ratings or reviews on their own websites, and 31 percent plan to include links or ads placed on social sites or blogs.
Perhaps not surprisingly, social media marketing by SMBs is more prevalent among younger businesses. The percentage of SMBs by age of business currently using Twitter for promotion is as follows:
- 16 percent of SMBs in business three years or less.
- 11 percent of SMBs in business four to six years.
- 6 percent of SMBs in business seven to 10 years.
- 2 percent of SMBs in business 11-plus years.


